Frequently Asked Questions

OpenClaw is an open-source personal AI assistant that runs on your own hardware. Unlike ChatGPT or other cloud-based AI services, OpenClaw gives you full control over your data and conversations. It can connect to messaging platforms like Telegram, WhatsApp, and Discord.

Get Clawed is an automated setup service for OpenClaw. We install, configure, and secure OpenClaw on your server - so you don't have to fight with terminal commands and dependency errors. We also provide a free step-by-step guide if you prefer to do it yourself.

Not at all. If you use our setup service, you just need to provide your server details and we handle everything. If you use our free guide, it starts from literally buying a computer and walks you through every single step.

Most setups complete in under 60 minutes. Our automated scripts handle everything from system updates to security hardening to OpenClaw installation and channel configuration.

Yes, 100%. No human touches your server. Our scripts SSH into your VPS, run the complete installation, configure security, set up your channels, and disconnect. You get an email when it's done.

We support any VPS running Ubuntu 22.04, Ubuntu 24.04, or Debian 12. Popular providers include DigitalOcean, Hetzner, Vultr, Linode, and AWS EC2. We also support local Mac, Windows, and Linux machines.

If our automated setup encounters an error, we'll diagnose the issue and either fix it automatically or reach out to you with a solution. If we can't complete the setup, you get a full refund.

Your credentials are encrypted during the setup process and permanently deleted once the installation is complete. We never retain access to your server.

No. All our setup plans are one-time payments. You pay once, we set it up, and it's yours forever. No recurring charges.

Starter ($149) gets you a basic OpenClaw install with 1 channel. Pro ($299) adds persistent memory, 3 channels, custom personality, and 30-day support. Ultimate ($499) includes everything plus all 20 industry presets, unlimited channels, and 60-day priority support.

If we're unable to complete your setup, you get a full refund. Once the setup is successfully completed and verified, refunds are not available since the service has been delivered.

We accept all major credit and debit cards through Stripe, including Visa, Mastercard, American Express, and Discover.

You'll receive your OpenClaw dashboard URL, login credentials, a quick-start guide, and documentation for all configured channels. Pro and Ultimate plans also include email support.

Absolutely. OpenClaw is fully customizable. You can edit the SOUL.md personality file, add new channels, change AI providers, and modify automation schedules anytime.

You can always purchase additional support or a consultation session. We also have a free guide and community resources available.